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    Job · 17923215

    AN Global Services logo

    Customer Care Executive

    AN Global Services · Bengaluru · onsite · Posted 36d ago

    ₹3.0L - ₹4.0L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Customer Support Executive (Chat Support)

    Location: Whitefield, Bangalore
    Work Mode: Work From Office
    Experience: Fresher - 1 + Year in Customer Service
    Qualification: Graduate
    Shift: Night Shift


    Contact : Kaif-[phone removed]


    Job Responsibilities

    • Handle customer queries and complaints through chat.
    • Provide accurate information and effective resolutions to customers.
    • Maintain high customer satisfaction and service quality.
    • Record customer interactions and follow process guidelines.
    • Coordinate with internal teams to resolve escalations and customer issues.

    Required Skills & Eligibility

    • Graduate qualification.
    • Fresher/ 1 year of experience in Customer Service.
    • Good communication skills.
    • Typing Speed: 35 WPM with 90% accuracy.
    • Comfortable working in night shifts.
    • Basic computer knowledge and familiarity with customer support tools.
    • Ability to work in a fast-paced environment.

    Salary & Incentives

    • CTC: Up to 4,00,000 per annum
    • One-way cab facility Night shift only
    • Free transport for women employees during night shift (7 PM–7 AM)

    Sourced from naukri

    Skills

    Email ProcessInternational Non VoiceBpo Non Voicenon voice processChat ProcessChat Support

    About AN Global Services

    AN Global Services logo

    AN Global Services

    None

    IN

    ₹6.5L PA avg

    Avg at AN Global Services

    ₹3L – ₹4L PA

    This role

    About

    ArcelorMittal Digital Consulting Pvt Ltd is a subsidiary of ArcelorMittal, is the Indian branch with a focus on IS/IT supporting entire ArcelorMittal business, in all its segments and countries. This organization supports Consulting, Finance, Controlling, Purchasing, HR, Supply Chain and production processes, including ERP & MES Supporting Teams, IT Infrastructure & Telecom, Cybersecurity & Compliance. With the aim of supporting both legacy technologies as well the latest ones, aggressively adopting the Cloud, Artificial Intelligence (AI), Robotic Process Automation (RPA) or the Internet of Things (IoT), in this team you will find one of the largest technology exposures in the industry. ArcelorMittal Digital Consulting prides itself on delivering efficient, effective IT solutions supporting the business across a wide range of domains. The key to our success is largely dependent on the ability of our teams to work with CIOs and IT Managers across the globe as well with their program management teams to identify, prioritize and track the initiatives agreed with the business.

    Industries

    ConsultingIndustrialTest and Measurement

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    Customer Care Executive · waiting for your command