Customer Care Executive

Executive Customer Delight

• Budget: 3 LPA - 3.5 LPA + 10% Variable
• Location: Koramangala, Bangalore
• Languages: Regional language proficiency preferred, based on the specific requirement - English and Hindi Mandatory along with 1 south Indian Language - Tamil/Telugu/Kannada - 2 South Indian Languages added advantage
• Bengali/Hindi and English requirement as well
• Freshers can apply as well
  
  ABOUT THE ROLE
• We are looking for a dynamic and customer-focused professional to join our team as a Customer Support Executive.
• The ideal candidate should be fluent in multiple regional languages and possess strong communication skills to handle high-volume customer interactions.
• This role requires prior experience in customer service, the ability to manage up to 100 calls per day, and a commitment to delivering
  excellent customer satisfaction.
• Candidates must be flexible to work 6 days a week with a rotational
  weekly off.
  

JOB DESCRIPTION
Key Responsibilities:

Handle inbound and/or outbound customer calls in a professional manner
Resolve customer queries, concerns, and complaints effectively and promptly
Provide accurate information about products, services, or processes
Maintain high levels of customer satisfaction through excellent service
Manage a high call volume (up to 100 calls per day) efficiently


Breakfast/Lunch/Snacks provided

6 days working - Domestic Timing

No Night Shift

Rotational Shift and Week off