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    Job · 17128575

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Care Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Kolkata · onsite · Posted 41d ago

    ₹1.8L - ₹2.2L PA0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    Hello Job Seekers !


    We are currently hiring for Customer Support Role.


    Job Role: Customer Support Associate


    Experience: Freshers & Experienced both can apply

    Qualification: Undergraduate/ Graduate


    Location: Kolkata


    Salary :-

    Fresher:- 17k CTC + Incentives

    Experienced:- Upto 24k CTC + Incentives


    Roles & Responsibilities


    • Handle customer queries through calls, chat, or email in a professional manner.
    • Provide accurate information about products, services, and company policies.
    • Resolve customer issues promptly while ensuring high customer satisfaction.
    • Escalate complex issues to the appropriate team when required.

    Requirements


    • Education 12th pass and Graduation both
    • Freshers and experience both can apply
    • Effective customer handling
    • Effective listening and attention to detail required.

    How to apply contact :-

    Alishan : [phone removed]

    Amreen : [phone removed]


    Alishan

    Best Regards,

    Shining stars ITPL

    HR Executive.


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    Sourced from naukri

    Skills

    Customer ServicequeryCustomer SupportDomestic VoicecseCustomer CareDomesticInbound ProcessSolving QueriesDomestic BPOInbound CallsCustomer HandlingCallingTelecallerFreshervoicebpoinboundvoice processVoice SupportTelecallingBpo VoiceDomestic Calling

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.8L – ₹2.3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Care Executive · waiting for your command