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    Job · 17101703

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Care Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Lucknow · onsite · Posted 41d ago

    ₹1.8L - ₹2.8L PA0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    || MEGA HIRING | CUSTOMER CARE EXECUTIVE ||


    Location: Lucknow


    Position: Customer Care Executive
    Process: Domestic Voice & Chat


    Eligibility: Undergraduate / Graduate / Fresher / Experienced


    SALARY & BENEFITS:-

    Freshers

    • 17,000 CTC per month
    • 3,000 Performance Bonus
    • Attractive performance-based incentives

    Experienced Candidates

    • Up to 22,000 CTC per month
    • 3,000 Performance Bonus
    • Attractive performance-based incentives

    WHO CAN APPLY?

    • Undergraduate and Graduate candidates
    • Freshers are welcome to apply
    • Experienced candidates can apply
    • Candidates with good communication and customer-handling skills
    • Candidates interested in building a long-term career in Customer Support / BPO

    ROLE & RESPONSIBILITIES

    • Handle customer queries through inbound calls and chat.
    • Understand customer concerns and provide appropriate solutions.
    • Maintain accurate records of customer interactions and follow-ups.
    • Ensure professional and timely resolution of customer concerns.
    • Follow company processes, quality standards, and service guidelines.

    WHY JOIN US?

    • Attractive salary package
    • Performance bonus and incentives
    • Opportunity for freshers and experienced candidates
    • Career growth opportunities
    • Professional work environment
    • Opportunity to build a career in customer service

    HOW TO APPLY:-

    Interested candidates can share their updated resume or directly contact the HR team for interview scheduling and further details.

    Contact Person: Aleesha Rahman
    Mobile / WhatsApp: [phone removed]


    Thanks & Regards
    Aleesha Rahman

    [phone removed]
    Lead HR

    ShiningStars ITPL

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    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportcseEnglishCustomer CareCcaDomesticInbound ProcessSolving QueriesDomestic BPOInbound CallsChatCallingicsecbseCommunication SkillsFresherCallsvoicebpoinboundISCvoice processnon voiceTelecallingBpo VoiceBlended Process

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.8L – ₹2.8L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

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    Customer Care Executive · waiting for your command