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    Job · 16618428

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Care Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Kolkata · onsite · Posted 43d ago

    ₹1.8L - ₹3.0L PA0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    MEGA HIRING | CUSTOMER CARE EXECUTIVE | KOLKATA


    IMPORTANT: NO FEES CHARGED


    Location: Kolkata

    Profile: Customer Care Executive


    Experience: Freshers & Experienced
    Education: Undergraduate / Graduate


    SALARY & PERFORMANCE BENEFITS

    Freshers: 17k CTC + 3,000 Performance Bonus

    Experienced:Up to 21k CTC + 3,000 Performance Bonus


    KEY RESPONSIBILITIES:-

    • Handle customer queries through calls and other communication channels
    • Provide accurate information about products and services
    • Resolve customer concerns professionally and efficiently
    • Assist customers with orders, returns, and exchanges
    • Maintain updated knowledge of company policies and services

    WHY JOIN US?

    • Opportunity for Freshers and Experienced candidates
    • Performance-based bonus
    • Career growth opportunities
    • Professional work environment
    • Opportunity to build a career in Customer Service / BPO

    HOW TO APPLY

    Interested candidates can share their updated resume on WhatsApp or call on mentioned numbers:-.

    Aleesha-[phone removed]

    Neha-[phone removed]

    niyati-[phone removed]

    Khushi-[phone removed]


    Thanks & Regards

    Aleesha Rahman

    [phone removed]
    Lead HR
    Shining Stars ITPL


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    Sourced from naukri

    Skills

    Customer ServiceSemi VoiceCustomer SupportProblem SolvingcseCustomer CareCcaCceDomesticInbound ProcessSolving QueriesDomestic BPOCustomer HandlingChatCallingicsecbseCommunication SkillsFresherCallsvoicebpoinboundvoice processChat ProcessTelecalling

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.8L – ₹3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Care Executive · waiting for your command