Customer Care Executive

Roles and Responsibilities:

- Log, classify, follow up, and close all customer complaints and queries in coordination with the respective store teams.
- Actively follow up with internal cross-functional teams to resolve customer complaints.
- Prepare weekly, fortnightly, and monthly MIS reports.


Preferred Background and Experience:


- Educational background: Graduation.
- Excellent written and oral communication skills with a strong command of English.
- Proficiency in MS Word and MS Excel.

Working - 5days a week,Woff Rotational.