Customer Care Executive
Neolotex Business Solutions · Bengaluru · onsite · Posted 45d ago
About a minute. You'll make an account on the way through.
About this role
Responsibilities
- Handle inbound and outbound customer calls
- Understand customer queries and provide appropriate solutions
- Maintain professional and polite communication at all times
- Record customer interactions and feedback accurately
- Escalate unresolved issues to the concerned team
- Follow company processes and service standards
Language Requirements
- Mandatory: Hindi, English, Malayalam or Tamil/Telugu
- Knowledge of any South Indian language will be an added advantage
Eligibility Criteria
- Good communication skills
- Basic computer knowledge
- Ability to handle customers patiently
- Willingness to work in a customer-interaction role
- Immediate joiners preferred
Job Details
- Job Title: Customer Care Executive
- Location: Bangalore
- Experience: Fresher / 6 months
- Requirement Type: Immediate Requirement
- Job Category: Customer Support
- Job Type: Full Time
Benefits
- Stable work environment
- Growth opportunities
- Insurance
How to Apply
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
About Neolotex Business Solutions
Neolotex Business Solutions
Financial Services
51-200
employees
2010
16 years old
Bengaluru
headquarters
₹4.2L PA avg
Avg at Neolotex Business Solutions
About
NeoLotex Business Solutions is an Information Technology company which provides technology solutions to customers, across the globe, spanning a range of verticals. The Company provides software products, IT services and Business Process Outsourcing (BPO) for a variety of industry verticals including Telecom, Insurance, Banking, Capital Markets, Government, Manufacturing and Retail. These solutions and services include Managed IT Services, Application Software Development & Maintenance, Business Intelligence, Document Imaging & Digitization, IT consulting and various Transaction Processing services.
Established in 2010, NeoLotex has its registered office in Bangalore with operations across the country.
Today, NeoLotex is in the path of business expansion with more focus in providing practical and relevant technology products and innovative services to BFSI and Telecomm industry and other Corporate.
NeoLotex is committed to play the role of transformation consultants to it’s customers, propelling the concept of ‘innovate and own’, providing sustainable and predictable quality of service, step changes in productivity and improved control and compliance through the use of process improvements, innovative technologies, analytics, domain knowledge and industry experts.
Industries
Employee ratings
10 reviews
Culture
2.7
Career growth
2.4
Work-life
2.5
Employees rate it well for
Find them on