Customer Care Executive

Job Description

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.

• Identifies anomalies as they arise and uses judgment based on established rules and

procedures to resolve them.

• For complex issues, escalates the matter to senior team members for resolution.
• Maintains clear and professional communication with both internal teams and external

customers.

• Collaborates with team members to achieve shared goals and improve overall customer

satisfaction

If you are interested in exploring this opportunity, please share your updated CV along with the following details:

• Total Experience :
  
• Current CTC :
  
• Expected CTC :
  
• Notice Period :
  
• Reason for Job Change :
  
• Holding Any Offer (If Yes, Please Mention Details) :
  
• Do you have relieving letters and supporting documents for all the companies you have worked with so far? :
  

Regards,

Gaurab Thapa

HRassistance India

Email: [email removed]