Customer Care Executive
Naukri · Pune · onsite · Posted 45d ago
About a minute. You'll make an account on the way through.
About this role
Tech Mahindra Ltd - Pune is Hiring for International Chat Process
- Job Location: Pune Hinjewadi Phase 3
- Experience: 1 to 4 Years
- Interview Rounds: HR Round > Ops Round> Written Versant (58/80) >Chat Assessment
- Education: Any undergraduate
Job Responsibilities:
1. Respond to customer questions and requests via live chat in a professional and timely manner.
2. Offer accurate and detailed information about a company's products and services to help customers make informed decisions.
3. Accurately record all customer interactions and resolutions in a Customer Relationship Management (CRM) system for future reference and reporting.
4. Strive to meet individual and team performance metrics, including response times and customer satisfaction levels.
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About Naukri

Naukri
Internet
2.7k+
employees
1996
30 years old
Noida, Uttar Pradesh
IN
₹11.4L PA avg
Avg at Naukri
₹1.5L – ₹4.5L PA
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