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    Job · 16174252

    NIFTEL COMMUNICATIONS logo

    Customer Care Executive

    NIFTEL COMMUNICATIONS · Remote · remote · Posted 45d ago

    ₹1.8L - ₹2.0L PA0–1 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Full Time {WORK FROM HOME}

    Process: Blended process {voice and chat both}

    Profile: Customer Support Associate

    Log in hours: 8 hours login and 1 hour break. {9hrs login}

    Shift timings: Rotational shift

    Rotational Week off..


    Shifts- 24*7 {Rotational Shifts}


    Salary: 15k to 17kin hand no deductions


    6 days working with 1 rotational week off


    NOTES:

    * Excellent communication and interpersonal skills.

    * Ability to think independently and make decisions.

    * Capable of working under pressure.

    * Good team player.

    * Eagerness to learn and implement innovative ideas.

    * Strong problem-solving abilities.

    * Proficiency in MS Excel and computer skills.

    * Strong organisational and time-management skills.

    * Good decision-making skills.

    * Excellent interpersonal skills.



    ROLE AND RESPONSIBILITIES:

    • Handling customers
    • Solving queries

    INTERVIEW ROUNDS:


    1 HR ROUND

    2. . OPS Round

    3 .AI Assessment Test

    4. CLIENT ROUND


    System Requirements


    Processor


    * AMD Ryzen 5 or above

    * Intel Core i3 (10th Gen or above)

    * Intel Core i5 (8th Gen or above)

    * Intel Core i7 (6th Gen or above)

    * Operating System: Windows 10 or above

    * Internet Speed:Minimum 50 Mbps via Wi-Fi

    * Power Backup: Mandatory


    Interested Candidates can call or whatsapp on below mentioned number:


    HR Tahreem - [phone removed]

    HR Shereen-[phone removed]

    Sourced from naukri

    Skills

    Customer ServiceCustomer Support

    About NIFTEL COMMUNICATIONS

    NIFTEL COMMUNICATIONS logo

    NIFTEL COMMUNICATIONS

    BPO

    500

    employees

    2011

    15 years old

    Lucknow, Uttar Pradesh

    IN

    ₹2.3L PA avg

    Avg at NIFTEL COMMUNICATIONS

    ₹1.8L – ₹2L PA

    This role

    About

    A BPO entity expanding internationally, delivering innovative solutions with a focus on client satisfaction across markets.

    Industries

    BPO

    Employee ratings

    10 reviews

    3.1/ 5

    Culture

    2.2

    Career growth

    2.2

    Work-life

    2.4

    Employees rate it well for

    Skill Development31Overall Company31

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Care Executive · waiting for your command