Customer Care Executive

Job Summary

Are you a fresher looking to start your career in a vibrant and growth-driven environment We're looking for enthusiastic individuals to join our dynamic B2B contact center team as Customer Service Representatives. This is a great opportunity to work with a collaborative team, gain valuable professional experience, and grow your career in customer service.

Key Responsibilities

• Handle inbound customer calls professionally and efficiently.
• Address and resolve customer queries, concerns, and complaints.
• Meet and exceed customer satisfaction goals.
• Coordinate with internal teams to resolve customer issues promptly.
• Maintain accurate records of interactions and transactions.

Eligibility Criteria

• Education: PUC (Pre-University Course) or higher
• Language: Excellent proficiency in English (spoken and written)
• Experience: Freshers welcome – comprehensive training will be provided

What We Offer

• Competitive Compensation: Earn a salary package of ₹3.25 LPA
• Work-Life Balance: Fixed weekends off (Saturday & Sunday)
• Transportation: Free 2-way transportation for all employees
• Training & Development: Comprehensive onboarding and training to set you up for success
• Career Growth: Clear pathways for growth and internal promotions
• Work Culture: Supportive, fun, and dynamic team environment

Why Join Us

• Kickstart your professional journey in a customer-focused B2B environment
• Learn from experienced mentors and trainers
• Be part of a company that values your growth and success