Customer Care Executive
Sagility India Private limited · Bengaluru · onsite · Posted 49d ago
About a minute. You'll make an account on the way through.
About this role
Position Summary
We are looking for immediate joiners (VOICE PROCESS)
200 Vacancies
The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim. Roles and Responsibilities
- Understand the basic professional standards and established procedures, policies before taking action and making decisions
- Processing claims and handling calls, as per the process guidelines.
- Adhering to the service level and understanding Quality & Auditing parameters
- Assume responsibility for work and coordinating efforts
- Meeting assigned productivity goals.
- Adhere to attendance and punctuality norms
- Acquiring knowledge and skills of related areas of the process
- Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.
Preferred candidate profile
Graduate / Undergraduate are eligible to apply.
- Candidates with min 0-1 years of work experience in international voice process
Perks and benefits
- Two way cab facility (within transport boundary)
- Five days working, Saturday and Sunday fixed off
- PF and Health Insurance Facility
Interested Candidates kindly reach out to the below mentioned Talent Acquisition team members.
Sai Kiran- [phone removed]
[HIDDEN TEXT]
Role: Voice / Blended - Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Graduation Not Required
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