Customer Care Executive

Hi, Job Seekers

Greetings!

We are hiring for CUSTOMER SUPPORT EXECUTIVE (BPO)

WORK FROM HOME

SALARY:13k CTC 10 k in hand

WORKING HOURS:9

WORKING DAYS: 6

SHIFTS: Rotational shift and off

REQUIREMENTS:

LAPTOP: i5/ryzen5 or above

GENERATION: 10 or above

WINDOW: 10 or above

WIFI

POWERBACKUP

HEADSET

Roles and Responsibilities

• Handle customer inquiries: Respond to customers through phone calls, emails, live chat, or social media.
• Resolve complaints: Understand customer problems, identify solutions, and resolve issues professionally and promptly.
• Provide product/service information: Explain features, pricing, policies, procedures, and other relevant information.
• Troubleshoot issues: Guide customers through basic technical or service-related problems.
• Maintain customer records: Document interactions, complaints, solutions, and follow-up actions in CRM or ticketing systems.
• Escalate complex cases: Forward unresolved or sensitive issues to supervisors or appropriate departments.
• Follow up with customers: Confirm that issues have been resolved and customers are satisfied.

INTERESTED CANDIDATE CAN CONNECT , SHARE RESUME , LAPTOP CONFIGURATION PHOTO AND WIFI PHOTO ON THIS:

UROOS KHAN

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