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    Job · 14321355

    Globiva logo

    Customer Care Executive

    Globiva · Gurugram · onsite · Posted 56d ago

    ₹1.5L - ₹3.5L PA0–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    !! PROFILE : Customer care executive Key responsibilities:


    • Handle customer calls.
    • Respond to customer inquiries via phone, email, or chat.
    • Resolve customer complaints in a professional and timely manner.
    • Maintain customer records and update CRM systems.
    • Meet daily productivity and quality targets

    Eligibility criteria

    • Minimum qualification: 12th Pass/ Graduate
    • Good communication skills.
    • Freshers and experienced candidates are encouraged to apply.

    SALARY

    • Fresher -16.5K to 23K
    • Experienced - 18k to 26k

    Its depend on the interview. your salary will be decided based on your interview performance Type: BPM / BPO Department: Customer Success, Service & Operations Employment


    Immediate joiners preferred.share your cv at - CHIRAG ( [phone removed] )

    Sourced from naukri

    Skills

    Customer EngagementCustomer RetentionClient EngagementClient SuccessCustomer FocusClient RetentionUpsellClient Satisfaction

    About Globiva

    Globiva logo

    Globiva

    BPO

    3.0k+

    employees

    2017

    9 years old

    Gurgaon/Gurugram, Haryana

    India

    ₹1.5L – ₹3.5L PA

    This role

    About

    Functions as a business process management firm, delivering customized solutions across numerous industries to meet dynamic customer needs.

    Industries

    BPORecruitment

    Employee ratings

    1,936 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.6

    Work-life

    2.9

    Employees rate it well for

    Salary281Senior Management259Work Environment131Work Culture98Office Politics79

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    Customer Care Executive · waiting for your command