Customer Care Executive
AN Global Services · Pune · onsite · Posted 56d ago
About a minute. You'll make an account on the way through.
About this role
Customer Service Executive ( International Voice Process)
Contact : Kaif-[phone removed]
Location: Pune
Work Mode: Work From Office
Experience: 1 Year BPO Experience Required
Qualification: Graduation
- Attractive salary package up to 5.40 LPA
- Rotational Shifts
- Rotational Weekoffs
- Opportunity to work with an international customer service process
- Career growth opportunities in the BPO industry
Job ProfileWe are hiring Customer Service Executives for our voice-based customer service process. The ideal candidate should have good communication skills, a customer-focused approach, and prior BPO experience
.Key Responsibilities
- Handle customer queries through voice calls
- Provide accurate information and effective resolutions
- Maintain high standards of customer service
- Follow process guidelines and quality standards
- Achieve defined productivity and performance targets
- Ensure a positive customer experience
Eligibility Criteria
- Graduate / Undergraduate candidates can apply
- Excellent Communication Required
- Comfortable working in rotational shifts
- Willingness to work from office
Sourced from naukri
Skills
About AN Global Services
AN Global Services
None
IN
₹6.5L PA avg
Avg at AN Global Services
₹3L – ₹5.5L PA
This role
About
ArcelorMittal Digital Consulting Pvt Ltd is a subsidiary of ArcelorMittal, is the Indian branch with a focus on IS/IT supporting entire ArcelorMittal business, in all its segments and countries. This organization supports Consulting, Finance, Controlling, Purchasing, HR, Supply Chain and production processes, including ERP & MES Supporting Teams, IT Infrastructure & Telecom, Cybersecurity & Compliance. With the aim of supporting both legacy technologies as well the latest ones, aggressively adopting the Cloud, Artificial Intelligence (AI), Robotic Process Automation (RPA) or the Internet of Things (IoT), in this team you will find one of the largest technology exposures in the industry. ArcelorMittal Digital Consulting prides itself on delivering efficient, effective IT solutions supporting the business across a wide range of domains. The key to our success is largely dependent on the ability of our teams to work with CIOs and IT Managers across the globe as well with their program management teams to identify, prioritize and track the initiatives agreed with the business.
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