Customer Care Executive
IIFL Home Finance · Indore · onsite · Posted 57d ago
Undisclosed0–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsible toacquire New Customers for generating Gold Loan business and for other cross sell products.
Participate in field- marketing activities toimprove the brand visibility of IIFL Finance Limited branch in the catchment areas and generate leads of prospective customers.
Drive & ensure continuous customer engagement through various channels.
Maintaining quality portfolio by tracking& controlling ROI .
Provide after salesservice to existing customers and obtain references from them to increase thecustomer base.
Strong follow up on interest collectionsto keep NPAs (non-performing assets) under control.
Desired Candidate Profile (CCE) -
Candidateswith 6 months of sales experience in Banking & Financial Services can applyfor the role.
Fresherswith flair in Sales can also apply.
In summary,the role focuses heavily on sales - acquiring new customers, engaging withexisting ones, ensuring portfolio quality, and collecting payments to minimizedefaults. Brand building through field marketing is also a key component.
Sourced from naukri
Skills
DG SetsCustomer Careelectrical systemsroutine maintenanceUps SystemsSafety protocolsHugging Face TransformersElectrical Equipmentmaintenancecompliance
About IIFL Home Finance
IIFL Home Finance
NBFC
4.6k+
employees
Gurgaon / Gurugram, Haryana
India
₹6.6L PA avg
Avg at IIFL Home Finance
About
Provides a variety of financial services including loans and advisory, aiming to meet diverse client needs with convenient financial solutions.
Industries
NBFCFinancial Services
Employee ratings
10 reviews
3.8/ 5
Culture
4.0
Career growth
3.4
Work-life
4.2
Employees rate it well for
Overall Company38Compensation & Benefits37
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