Customer Care Executive
CWC Sales · Kolkata · onsite · Posted 63d ago
₹1.7L - ₹2.2L PA0–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities:
- Manage customer queries via phone, email & chat
- Maintain high NPS through effective issue resolution
- Ensure client satisfaction with timely responses
Perks and benefits
Employee state insurance, Leave encashment, Provident fundSourced from naukri
Skills
Customer ServiceCustomer Retentioncustomer satisfactionCustomer SupportCustomer CareSolving QueriesCustomer HandlingCustomer ManagementCustomer ComplaintsCustomer RelationshipClient SatisfactionComplaint Handling