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    Job · 12032827

    MattsenKumar logo

    Customer Care Executive

    MattsenKumar · Gurugram · onsite · Posted 66d ago

    ₹50.0K - ₹3.0L PA0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hi All,


    We are hiring...!


    Designation- Agent, Customer Support Representative
    International Us Voice Process
    5 days working, 2 days rotational off
    Nights sifts only
    Work from office
    Graduate and Undergraduate candidates both can apply
    Freshers and Experience both can apply
    Only good communication candidates
    Salary: 5LPA

    Roles and Responsibilities

    • Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
    • Provide accurate information about products/services to customers, addressing their needs and preferences.
    • Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback.
    • Collaborate with internal teams to resolve complex issues that require escalation.

    Intrested candidate can share their profile on

    [email removed]

    Sourced from naukri

    Skills

    International CallingCallingInternational Voice ProcessInternational BPOinbound

    About Bill Gosling Outsourcing India

    MattsenKumar logo

    MattsenKumar

    3k+

    employees

    1955

    71 years old

    Gurgaon / Gurugram, Haryana

    India

    ₹3.4L PA avg

    Avg at Bill Gosling Outsourcing India

    ₹50K – ₹3L PA

    This role

    About

    Specializes in global customer engagement solutions, enhancing client relationships through innovative outsourcing and service strategies across multiple regions.

    Industries

    BPO/KPOConsulting

    Employee ratings

    10 reviews

    3.5/ 5

    Culture

    3.3

    Career growth

    3.0

    Work-life

    3.3

    Employees rate it well for

    Company Culture35Work-Life Balance35

    Find them on

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    Customer Care Executive · waiting for your command