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    Job · 11992451

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Care Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Noida · onsite · Posted 66d ago

    ₹1.8L - ₹3.0L PA0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    MEGA HIRING | CUSTOMER CARE EXECUTIVE


    Gurugram & Noida | Voice & Chat Support


    Position: Customer Care Executive


    Location: Gurugram & Noida


    Salary:-

    Freshers

    • Up to 20,000 CTC
    • Attractive performance-based incentives

    Experienced Candidates

    • Up to 28,000 CTC
    • Attractive performance-based incentives

    KEY RESPONSIBILITIES:-

    • Handle customer queries through voice and chat support.
    • Understand customer concerns and provide accurate resolutions.
    • Maintain professional and courteous communication with customers.
    • Ensure high-quality customer service and customer satisfaction.
    • Coordinate with internal teams whenever required.
    • Maintain accurate customer information and interaction records.
    • Follow defined processes, quality standards and company guidelines.

    ELIGIBILITY:-

    • Freshers and experienced candidates can apply.
    • Graduates and undergraduates are eligible.
    • Good verbal and written communication skills.
    • Strong interpersonal and problem-solving abilities.
    • Customer-oriented approach.
    • Immediate joiners are preferred.

    INTERVIEW PROCESS:-

    Walk-in interviews available
    Quick selection process
    Immediate joining opportunities



    HOW TO APPLY:-

    Interested candidates can Call or WhatsApp: Ananta Mehra:-[phone removed]


    Thanks & Regards

    Aleesha Rahman

    [phone removed]
    Lead HR

    Shiningstars ITPL

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    Sourced from naukri

    Skills

    Customer ServicequeryCustomer SupportcseCustomer CareCcaDomesticInbound ProcessSolving QueriesDomestic BPOCustomer HandlingChatCallingKPOicsecbseCommunication SkillsFresherCallsvoicebpoinboundISCvoice processChat ProcessTelecallingBlended Process

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.8L – ₹3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Care Executive · waiting for your command