Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    2. Job

    Job · 10999512

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Care Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Remote · remote · Posted 71d ago

    ₹1.5L - ₹2.5L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    j Hi job seekers !!


    Customer Support Executive


    Location:- Work From Home / Remote



    Graduate/ Undergraduate/Fresher/ Experience can apply.


    Salary:- Upto 18,000 CTC + Incentives


    Working Schedule

    6 days working w ith 1 rotational week off
    Rotational shifts


    Key Responsibilities

    • Handle customer queries and provide accurate and timely resolutions through calls, chat.
    • Understand customer concerns and assist them with appropriate solutions.
    • Maintain a professional and courteous approach while interacting with customers.
    • Follow company processes, policies, and quality standards.
    • Record and update customer information and interactions accurately in the system.

    Requirements

    • Good communication skills in English and/or Hindi.
    • Basic computer knowledge and ability to work with online systems.
    • Good listening and problem-solving skills.
    • Ability to handle customer interactions professionally.
    • Freshers are welcome; relevant BPO/customer service experience will be an advantage.
    • Candidates should have a suitable setup and reliable internet connection for work from home.

    System Requirements

    • Processor : i5/Ryzen 5
    • Generation : 8Tth gen or above
    • Ram : 8 Gb or above
    • Windows version : 10 or above

    How to Apply.

    If you are interested then call on mentioned numbers or share their resume through WhatsApp--

    Alishan-[phone removed]

    Pragya-[phone removed]

    Shalini-[phone removed]

    Zainab-[phone removed]


    Thanks & Regards

    Alishan
    [phone removed]

    Executive-HR

    Shiningstars ITPL


    #wfh #remote #fresher #fresherjobs #workfromhome #wfhjobs #hiring #remotehiring #lko #delhi #gurugram #noida #kolkata #dehradun #meerut #Ghaziabad #Allahabad #muzaffarpur #varanasi #sultanpur #Jaunpur #Surat #Gujarat #Mumbai #maharashtra #goa #tamilnadu #chinnapatna #mirzapur #bareilly #madhyapradesh #indore #satna #ujjain #bhpal #gwalior #jabalpur #rewa #kanpur #agra #aligarh #azamgarh #anand #bhuj #vishakapatnam #vijayvada #hightechcity #hyedrabad #bubaneshwar #chattisgarh #odisha #customersupportservice #CustomerSupport #CustomerService #ClientHandling #CRM #QueryResolution #ComplaintResolution #EmailSupport #ChatSupport #VoiceProcess #InboundCalls #OutboundCalls #Telecalling #CommunicationSkills #ActiveListening #ProblemSolving #TicketManagement #CallHandling #CustomerSatisfaction #IssueEscalation #OrderManagement #DataEntry #MSExcel #CRMSoftware #RemoteWork #WorkFromHome


    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportcrmProblem SolvingWFHcseRemoteCustomer CareCcaCceInbound ProcessSolving QueriesWork From HomeCustomer HandlingDomestic ProcessfreshersicsecbseCommunication SkillsFresherbpoinboundISCvoice processBpo Voice

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.5L – ₹2.5L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Care Executive · waiting for your command