Customer Care Executive

Shree Shyam Pay · Delhi · onsite · Posted 72d ago

₹1.2L - ₹1.8L PA0–3 yrsfulltimeSourced from Naukri

About a minute. You'll make an account on the way through.

About this role

Responsibilities:

* Manage customer queries via phone, email & chat

* Maintain high CSAT through timely resolutions

* Handle complaints with empathy & efficiency

* Collaborate with teams on process improvements

*Solve backend queries

Perks and benefits

Annual bonus

Sourced from naukri

Skills

customer satisfactionCustomer SupportHindiEnglishCustomer CallingCustomer CareQuery HandlingPunctualFintech SalesSolving QueriesCustomer HandlingCustomer ComplaintsTally ERPCustomer RelationshipHandling Customer QueriesSalesMS Office