Customer Care Executive | Upselling

|| JOB ALERT ||

We are hiring for Customer Support Executive / Telesales.

Note : shining stars don't charge any fees in exchange of job opportunities.

Location: Lucknow

Qualification: For CSE : Graduate & Undergraduate.

For telesales: Graduation is mandatory.

Experience: For CSE: Fresher & Experienced.

For telesales: 1yr experienced required.

Salary: For fresher: up to 18k ctc

For experienced: up to 22k ctc

Roles and Responsibilities

• Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner.
• Provide accurate information about products/services to customers through effective communication skills.
• Meet daily targets set by the company for call handling, sales conversion rates, and customer satisfaction ratings.
• Collaborate with team members to achieve common goals and objectives.
• Maintain records of all interactions with customers using CRM software.

Interested candidates can apply or contact us for further details.

Muskan([phone removed])

Best Regards,

Shining stars ITPL

HR Executive.

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