MUMBAI · FULLTIME
Customer Care Associate

Shoppers Stop
Mumbai · onsite · Posted 2d ago
Sourced from
Undisclosed0–1 yrsfulltimeMumbai
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Section · 01
About this role
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide product information and recommendations to customers.
- Ensure customer satisfaction by resolving complaints and concerns promptly.
- Collaborate with internal teams to improve overall customer experience.
- Maintain accurate records of customer interactions and transactions.
- Consistently meet or exceed performance metrics and quality standards.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer Experiencecustomer satisfactionanalytical thinkingCustomer CareCommunication SkillsCommunication And Interpersonal Skills
Section · Company
About Shoppers Stop

Shoppers Stop
Retail
6.9k+
employees
1991
35 years old
Mumbai, Maharashtra
India
About
Shoppers Stop is a leading retail chain in India, offering a wide range of international and national brands, creating a premium shopping experience.
Industries
Retail
Employee ratings
2,920 reviews
4.0/ 5
Culture
3.8
Career growth
3.4
Work-life
3.8
Employees rate it well for
Salary301Work Environment228Work Culture219Senior Management211Career Growth178
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