Customer Care Associate
Shoppers Stop · Mumbai · onsite · Posted 29d ago
Undisclosed0–1 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Handle customer inquiries and resolve issues professionally.
- Provide timely and effective solutions to customer complaints.
- Build strong relationships with customers to ensure long-term satisfaction.
- Collaborate with internal teams to improve overall customer experience.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products or services.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer Experienceanalytical thinkingCustomer CareCustomer ComplaintsCommunication SkillsUpsellCommunication And Interpersonal Skills
About Shoppers Stop

Shoppers Stop
Retail
6.9k+
employees
1991
35 years old
Mumbai, Maharashtra
India
About
Shoppers Stop is a leading retail chain in India, offering a wide range of international and national brands, creating a premium shopping experience.
Industries
Retail
Employee ratings
2,920 reviews
4.0/ 5
Culture
3.8
Career growth
3.4
Work-life
3.8
Employees rate it well for
Salary301Work Environment228Work Culture219Senior Management211Career Growth178
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