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    Job · 18743325

    Shoppers Stop logo

    Customer Care Associate

    Shoppers Stop · Mumbai · onsite · Posted 30d ago

    Undisclosed0–1 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Handle customer inquiries and resolve issues professionally.

    • Provide timely and effective solutions to customer complaints.

    • Build strong relationships with customers to ensure long-term satisfaction.

    • Collaborate with internal teams to improve overall customer experience.

    • Maintain accurate records of customer interactions and transactions.

    • Identify opportunities to upsell and cross-sell products or services.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer ServiceCustomer Experienceanalytical thinkingCustomer CareCustomer ComplaintsCommunication SkillsUpsellCommunication And Interpersonal Skills

    About Shoppers Stop

    Shoppers Stop logo

    Shoppers Stop

    Retail

    6.9k+

    employees

    1991

    35 years old

    Mumbai, Maharashtra

    India

    About

    Shoppers Stop is a leading retail chain in India, offering a wide range of international and national brands, creating a premium shopping experience.

    Industries

    Retail

    Employee ratings

    2,920 reviews

    4.0/ 5

    Culture

    3.8

    Career growth

    3.4

    Work-life

    3.8

    Employees rate it well for

    Salary301Work Environment228Work Culture219Senior Management211Career Growth178

    Find them on

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    Customer Care Associate · waiting for your command