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    Job · 10898950

    Shoppers Stop logo

    Customer Care Associate

    Shoppers Stop · Mumbai · onsite · Posted 71d ago

    Undisclosed0–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Handle customer inquiries and resolve issues professionally and courteously.

    • Provide product information and recommendations to customers.

    • Ensure customer satisfaction by resolving complaints and concerns promptly.

    • Collaborate with internal teams to improve overall customer experience.

    • Maintain accurate records of customer interactions and transactions.

    • Continuously update knowledge of products, services, and policies.


    Job Requirements



    • Excellent communication and interpersonal skills.

    • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

    • Strong problem-solving and analytical skills.

    • Proficient in using computer systems and software applications.

    • Ability to work collaboratively as part of a team.

    • Strong attention to detail and organizational skills.



    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportTechnical SupportHindiCustomer CareCustomer HandlingBackendCustomer RelationshipCommunication SkillsInternational BPOSalesbponon voice processback officevoice processnon voicemarketing

    About Shoppers Stop

    Shoppers Stop logo

    Shoppers Stop

    Retail

    6.9k+

    employees

    1991

    35 years old

    Mumbai, Maharashtra

    India

    About

    Shoppers Stop is a leading retail chain in India, offering a wide range of international and national brands, creating a premium shopping experience.

    Industries

    Retail

    Employee ratings

    2,920 reviews

    4.0/ 5

    Culture

    3.8

    Career growth

    3.4

    Work-life

    3.8

    Employees rate it well for

    Salary301Work Environment228Work Culture219Senior Management211Career Growth178

    Find them on

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    Customer Care Associate · waiting for your command