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    Job · 21138408

    BENGALURU · FULLTIME

    Customer Care and Telesales Executive @Bangalore

    SHININGSTARS INSTITUTIONS AND TRAVELS

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Bengaluru · onsite · Posted 6d ago

    Sourced fromNaukri
    ₹2.5L - ₹3.0L PA0–5 yrsfulltimeBengaluru

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    Section · 01

    About this role

    Hello Job Seekers,

    We are Hiring for customer support and telesales role in Bangalore location.


    Profile-

    1. Customer Support Executive -Fluency in English & Hindi both
    2. Telesales Executive --Fluency in English & Kannada

    Location- Bengaluru

    Salary-

    • Fresher- upto 22k CTC (17k in hand)
    • Experienced- upto 25k CTC (19k in hand)

    Note - Candidate who are comfortable for Walk-in Interviews should only apply


    Roles & Responsibilities

    • Handle customer queries and provide accurate information through calls.
    • Resolve customer complaints and concerns professionally within defined timelines.
    • Maintain a high level of customer satisfaction and service quality.
    • Communicate effectively with customers in English and Hindi.
    • Understand customer requirements and provide suitable solutions.
    • Maintain accurate records of customer interactions and transactions.

    Desired Candidate Profile-

    • Excellent verbal and written communication skills.
    • English & Hindi communication is mandatory.
    • Strong listening and problem-solving abilities.
    • Customer-oriented attitude with a professional approach.
    • Comfortable working in a target-driven environment.
    • Basic computer knowledge and familiarity with MS Office.
    • Freshers with good communication skills are welcome.


    Interested candidates can apply here or directly connect on [phone removed] (HR Reba)



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    Section · 02

    Skills

    Customer SupportOutbound CallingcseHindiEnglishCustomer CareDomesticDomestic BPOFresher HiringSelling SkillsKPOCommunication SkillsConvincing PowerbpoTelecallingOutbound SalesTelesalesDomestic CallingBpo SalesDomestic SalesPressure Handling

    Section · Company

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹2.5L – ₹3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

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