Customer Booking & Operations Coordinator - Remote

CUSTOMER BOOKING & OPERATIONS COORDINATOR REMOTE

Philosophy Beauty |
Full-Time | 100% Work From Home | Based in India

Philosophy Beauty is a premium home beauty service company operating in Dubai.

We are looking for a reliable, organized and highly responsive Customer Booking & Operations Coordinator to manage bookings, WhatsApp enquiries, staff schedules and daily operations remotely.

Key Responsibilities

• Manage client enquiries and bookings mainly through WhatsApp.
• Reply promptly and professionally to booking requests.
• Confirm, schedule and update appointments.
• Manage several bookings and conversations simultaneously while maintaining accuracy.
• Follow up with new enquiries, existing clients and package clients.
• Coordinate appointments according to therapist availability and travel time.
• Coordinate daily schedules with therapists and drivers in Dubai.
• Follow up on delays, changes and operational issues.
• Ensure staff have the correct appointment details and schedules.
• Prepare daily sales and booking reports.
• Track package sessions, client follow-ups and staff overtime when required.
• Handle day-to-day administrative and operational tasks.

Preferred Candidate Profile

We are looking for someone with:

• Excellent written English communication.
• Fast response time and strong sense of urgency.
• Excellent multitasking skills.
• Strong organization and attention to detail.
• Ability to coordinate and manage staff schedules.
• Reliability, commitment and punctuality.
• Ability to work independently from home.
• Good knowledge of WhatsApp, Excel/Google Sheets and online systems.
• Previous experience in booking, customer service, administration, hospitality, call centre or operations is an advantage.

The most important qualities are excellent written English, prompt communication, multitasking, organization and reliability.

Full training will be provided.

Working Hours

Tuesday to Sunday: 12:00 PM9:00 PM UAE time
Monday: Day off

100% Work From Home

Salary & Benefits

• Basic Salary: USD 490
• Monthly commission : USD 220
• Maximum total: USD 710

Advantages:

• 100% Work From Home
• Full-time, long-term opportunity
• Training provided
• Dubai-based international company
• Opportunity for growth
• Start ASAP

Candidates must be based in India.

To apply, please submit your CV. Shortlisted candidates will be contacted for an interview.