Customer Assistance Manager-Personal Loan-Hardship Assistance Unit

Customer Assistance Manager

Department Kotak Mahindra Bank – Hardship Assistance Unit Reporting Relationship Reporting to Location Collections Manager Position Grade M1 – M2

• Monitoring and maintaining collection for the area.
• Managing repossession.
• Co-ordination with collection agency, repossession agent, sale of asset,
• Legal formalities.
• Graduate
• Min 2 – 5 years of experience in collections.
• Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed