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    Job · 14126905

    Etech Global Services logo

    Customer Acquisition Specialist

    Etech Global Services · Gandhinagar · onsite · Posted 57d ago

    Not disclosed0–5 yrsfulltimeSourced fromFoundit

    About a minute. You'll make an account on the way through.

    About this role

    What You Will Be Doing:

    • Conduct outbound & Inbound calls to U.S. business customers, presenting our client's business services and effectively managing objections to close sales.
    • Identify leads using our client's MQO's/Leads
    • Make 90 to 100 cold calls to pitch products and services (having meaningful Business Conversations, uncovering Gaps in the Business where our Solutions can assist).
    • Use persuasive communication and negotiation techniques to meet customer needs and secure sales.
    • Develop customized solutions for each client, positioning client's services as essential resources for their business operations.
    • Meet or exceed daily, weekly, and monthly sales goals consistently.
    • Record detailed and accurate notes of customer interactions in CRM software.

    Qualification Required:

    • Qualification: HSC or Graduate
    • Experience: Fresher/ Experienced

    What We Expect You To Have:

    • Experience in outbound sales is a plus, but freshers are welcome to apply if they demonstrate strong communication, negotiation skills, and a passion for sales.
    • Clear and effective communication skills in English while being able to communicate clearly, confidently and politely.
    • Exceptional sales and negotiation skills, with an ability to engage U.S.-based customers over the phone confidently.
    • Familiarity with U.S. business standards or a willingness to learn and adapt quickly.
    • High resilience and adaptability, with the ability to handle challenging sales situations.
    • The ability to handle rejection
    • Detail-oriented with strong organizational skills.
    • A proactive, target-driven approach, with motivation to learn and succeed in a competitive sales environment.
    • Working knowledge of Operating Systems like Microsoft Windows 10 and basic understanding of Internet fundamentals
    • Proficient in Customer service sales
    • Knowledge of record management procedures & processes (is a plus)
    • Effective analytical, problem-solving, and decision-making skills
    • Must pass pre-hire exam with 80% or higher.
    • Ability to multitask and work under pressure.
    • Must be able to work in a team oriented, high demand and fast paced environment.

    Sourced from foundit

    Skills

    Customer Service Salesrecord management

    About Etech Global Services

    Etech Global Services logo

    Etech Global Services

    BPO

    1.7k+

    employees

    1997

    29 years old

    Nacogdoches, Texas

    United States (USA)

    ₹5.6L PA avg

    Avg at Etech Global Services

    About

    Etech Global Services is a provider of Contact Center Services, Call Center Quality Monitoring Solutions, IT, Software Solutions,& Product Development Services.

    Industries

    BPOBPO/KPO

    Employee ratings

    10 reviews

    3.7/ 5

    Culture

    3.1

    Career growth

    2.3

    Work-life

    2.7

    Employees rate it well for

    Job Security38Company Culture37

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    Customer Acquisition Specialist · waiting for your command