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    Job · 12574822

    GURUGRAM · FULLTIME

    Custom Support executives

    Techno Solutions logo

    Techno Solutions

    Gurugram · onsite · Posted 62d ago

    Sourced fromNaukri
    ₹1.5L - ₹4.0L PA1–6 yrsfulltimeGurugram

    About a minute. You'll make an account on the way through.

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    • Read this posting0.7s
    • Found the form on Naukri · 7 questions to answer1.1s
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    Section · 01

    About this role

    Responsibilities:

    • Manage customer queries via phone, email & chat
    • Maintain high NPS scores through timely resolutions
    • Collaborate with teams on process improvements
    • Ensure compliance with company policies & procedures

    Sourced from naukri

    Section · 02

    Skills

    Customer SupportCustomer Carevoice process

    Section · Company

    About Techno Solutions

    Techno Solutions logo

    Techno Solutions

    ₹3.2L PA avg

    Avg at Techno Solutions

    ₹1.5L – ₹4L PA

    This role

    About

    Experience:
    Over 20 years of dedicated service in providing comprehensive solutions in e-commerce, storage, warehouse management, and logistics across the South regional market.

    Core Business Areas:

    • E-commerce Services: End-to-end support including order fulfillment, inventory management, and last-mile delivery tailored for online retail businesses.
    • Storage & Warehouse Solutions: Efficient and secure warehousing facilities with advanced inventory control systems, optimized for fast-moving consumer goods and bulk storage.
    • Logistics & Distribution: Reliable transportation and distribution network ensuring timely delivery across South India, with expertise in route planning and freight management.

    Regional Focus:
    Strong presence and operational expertise in the Southern states of India, including Andhra Pradesh, Telangana, Tamil Nadu, Karnataka, and Kerala.

    Key Strengths:

    • Proven track record of consistent service quality over two decades.
    • Integration of technology for warehouse management and logistics tracking.
    • Skilled workforce trained in handling complex supply chain operations.
    • Customer-centric approach with flexible solutions for diverse business needs.

    Industries

    Retail

    Employee ratings

    10 reviews

    4.0/ 5

    Culture

    4.0

    Career growth

    3.3

    Work-life

    4.0

    Employees rate it well for

    Skill Development40Overall Company40

    Find them on

    WebsiteAmbitionBox reviews

    Custom Support executives · waiting for your command