PUNE · FULLTIME
Custom Software Engineering Lead
Accenture
Pune · onsite · Posted 37d ago
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Undisclosed5–10 yrsfulltimePune
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Section · 01
About this role
Project Role : Custom Software Engineering Lead
Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives.
Must have skills : Dassault Systemes 3DEXPERIENCE Platform ENOVIA
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineering Lead, a typical day involves overseeing the technical vision and architectural framework for custom software projects. This role requires guiding teams through the entire lifecycle of software design and implementation, ensuring that solutions meet business goals effectively. The position demands a proactive approach to managing development processes, fostering collaboration among team members, and maintaining high standards for software quality, scalability, and performance throughout project delivery.
Roles & Responsibilities:
Provide L1.5 and L2 support for 3DEXPERIENCE, CATIA, SOLIDWORKS, and DraftSight applications.
Analyze, troubleshoot, and resolve complex application, access, and integration issues escalated from L1 support.
Manage Incidents and Service Requests in ServiceNow (SNOW) while ensuring SLA compliance and proper documentation.
Support and troubleshoot integrations between CAD tools and the 3DEXPERIENCE platform, including roles, groups, and permissions.
Coordinate with L3, infrastructure teams, and vendors for critical issues, root cause analysis, and permanent fixes.
Document resolutions, known issues, and workarounds to improve knowledge base and reduce repeat incidents.
Professional & Technical Skills:
2.Familiar with ITIL process .
3. Outstanding all-round communication skills and ability to work collaboratively
4. Team player and work closely with other peers.
Qualification 15 years full time education
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Section · 02
Skills
L2 SupportServicenowcode qualityCATIAL1 Supportcad toolsintegrationsRoot Cause AnalysisCAD3DexperienceENOVIASLACommunication SkillsProject DeliveryArchitectureSoftware DesigncomplianceITIL Process
Section · Company
About Accenture

Accenture
IT Services & Consulting
350k+
employees
1989
37 years old
Dublin
Ireland
About
Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.
Industries
IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting
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