Custom Software Engineer

Project Role : Custom Software Engineer

Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.

Must have skills : BMC Helix ITSM

Good to have skills : NA
Minimum 3 year(s) of experience is required

Educational Qualification : 15 years full time education


Summary:
As a Custom Software Engineer, a typical day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The role requires working with contemporary development frameworks and following agile methodologies to ensure the delivery of scalable and efficient solutions that meet unique business requirements. Collaboration with team members and adapting to evolving project needs are integral parts of the daily workflow, fostering continuous improvement and innovation in software development.


Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.

Maintain and enhance existing software components to improve performance and reliability.

Document development processes, code changes, and technical specifications to support knowledge sharing.

Assist junior team members by providing guidance and support to foster their professional growth.


Professional & Technical Skills:

Must To Have Skills:

Proficiency in BMC Helix ITSM.

Experience in customizing and integrating IT service management solutions within enterprise environments.

Strong understanding of software development life cycle and agile methodologies.

Ability to troubleshoot and resolve complex technical issues related to ITSM platforms.

Familiarity with scripting and automation to streamline IT service processes.

Competence in collaborating with stakeholders to gather requirements and deliver effective solutions.

The candidate should have minimum 3 years of experience in BMC Helix ITSM.

This position is based at our Bengaluru office.

A 15 years full time education is required.


Roles & Responsibilities:
The candidate should have minimum 6-7 years of experience in BMC Remedy Helix .
Expected to be an SME, collaborate and manage the team to perform.
Required active participation/contribution in team discussions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Lead efforts to identify and implement process improvements that enhance team productivity and software quality.
Mentor junior team members to support their professional growth and integration within the team.
Coordinate cross-functional communication to ensure alignment of project goals and timely delivery.



Professional & Technical Skills:
Must To Have Skills: Proficiency in BMC Helix ITSM.
Strong understanding of application development methodologies.
Experience with integration of ITSM tools and processes.
Experience in designing and implementing custom software components within enterprise environments.
Ability to troubleshoot and resolve complex technical issues related to IT service management solutions.
Familiarity with integration techniques and APIs to connect various software systems and scripting languages for automation.
Competence in performance tuning and optimization of software applications.


Qualification 15 years full time education