Custom Software Engineer

Project Role : Custom Software Engineer

Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.

Must have skills : Genesys Cloud CX

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a Custom Software Engineer, a typical day involves designing and developing tailored software solutions that enhance various system components. The role requires working within dynamic project environments, applying modern development methodologies to build scalable and efficient applications. Collaboration with cross-functional teams is a key aspect, ensuring that the software meets evolving business requirements and delivers optimal performance. Continuous improvement and adaptation to new technologies are integral to the daily workflow, fostering innovation and quality in software delivery.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Lead the implementation of best practices to improve software development processes and team productivity.
• Mentor junior team members to support their professional growth and skill development.
• Coordinate with stakeholders to align technical solutions with business objectives.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Genesys Cloud CX.
• Strong experience in designing and developing custom software components using modern frameworks.
• Ability to apply agile methodologies effectively in software development projects.
• Skilled in troubleshooting and resolving complex technical issues within integrated systems.
• Experience in optimizing software performance and scalability in cloud environments.
• Competence in collaborating with cross-functional teams to deliver high-quality software solutions.
  
  

Additional Information:

• The candidate should have minimum 7.5 years of experience in Genesys Cloud CX.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.