Custom Software Engineer

Project Role : Custom Software Engineer

Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.

Must have skills : ServiceNow Software Asset Management (SAM), Contract Management

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an expert in the field of Software Asset Management, you can contribute to global software license compliance.

Roles & Responsibilities:

Create awareness and promote compliant software usage within the organization.

Provide consultancy to consumers of software and IT support staff for their change management process.

Regular generation of reports to ensure and improve data quality in close collaboration with stakeholders.

Regular monitoring, assessment and improvement of software compliance related data and KPIs.

Trend analysis and benchmarking of KPIs.

Identification and analysis of additional data sources contributing to higher data quality and transparency. Close collaboration with the Product Owner of the SAM Data Warehouse (SWO) to define requirements for further development of its functionality and usefulness.

Regular alignment with SoftwareOne (SWO) about process and quality improvement measures.

Alignment with suppliers other than SWO about process, data and performance.

Regular true-up / true-down agreement, software maintenance or subscription renewal campaigns.

Review of supplier statements of account, validation of invoices and management of overdue invoice payments by KN entities.

Placement of orders for software licenses at SWO, follow-up and provision of license information to requestors.

Placement of orders for software licenses at various software suppliers which do not trade thru SWO, follow

up and provision of license information to requestors.

Preparation of billing information for IT Infrastructure Controlling for software purchases which are not billed locally by the supplier.

Required Skills And Qualifications

Academic degree, ideally in business informatics, IT management or software asset management skills acquired through a qualified apprenticeship or training

Experience in accounting, procurement or supplier management

Experience with the application of ITIL processes

High service orientation, team-oriented work style and good communication skills

Cost awareness and creativity to identify optimization potential

Excellent English skills, written and verbal

Good MS-Office skills Excel and Powerpoint in particular

Resilience and flexibility

Requires manpower empowerment

Requires in-depth License Compliance and Process know-how

Stakeholder Management

Supplier management

Contract Management