Custom Software Engineer

Project Role : Custom Software Engineer

Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.

Must have skills : Genesys Contact Center QM

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also be responsible for troubleshooting issues and providing guidance to team members, fostering a collaborative environment that encourages innovation and efficiency in application development.

Project Role - Application Developer

Project Role Description - Design, build and configure applications to meet business process and application requirements.

Must have skills - Genesys Cloud CX

Good to have skills - Genesys Cloud: Architect Certification

Minimum 3 Year(s) Of Experience Is Required

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the documentation of application processes and workflows.
• Engage in continuous learning to stay updated with industry trends and technologies.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Genesys Cloud CX.
• Strong understanding of application development methodologies.
• Experience with cloud-based application deployment and management.
• Familiarity with integration techniques for various software applications.
• Ability to troubleshoot and resolve application issues effectively.
• Mandatory:
• Genesys Cloud CX Proficiency
  
  

2 . Cloud-Based Application Development & Deployment

• Problem-Solving & Troubleshooting Skills
• Good To Have:
• Experience with Application Integration
• Process Documentation & Workflow Mapping
• Genesys Cloud Architect Certification
  
  

Additional Information:

• Minimum 3 year(s) of experience is required
• 15 years full time education