Cust Exp Specialist
Sparta Systems Inc. · Pune · onsite · Posted 30d ago
Undisclosed2–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Skills Required:
- Any Graduate with minimum 2 years of experience.
- Highly adaptable and able to learn new technologies quickly.
- Encourage Follow Honeywell Behavior/policies.
- SAP- Order Management
- Salesforce | SAP | Excel | Case Management
- Processes orders/Billing, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.
- Develops and maintains positive customer relations.
- Coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.
- Substantially impacts the relationship between Honeywell and the customer.
- Process Day to Day Order/Billings/PR
- Clear Backlogs.
- O2C knowledge
- Respond to Customer Queries and Claims (non-Disputes).
- Collaborate with different cross functions for Customer Resolutions and Process Improvement.
- Work with Dispute Team to manage the disputes
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
SAPcustomer satisfactionPrcase managementO2CProcess ImprovementCustomer QueriesOrder Managementsalesforce
About Sparta Systems Inc.
Sparta Systems Inc.
IT Services & Consulting
51-200
employees
1994
32 years old
Hamilton, New Jersey
United States (USA)
About
Leads in quality management software, facilitating compliance and operational efficiency for businesses across various industries globally.
Industries
IT Services & ConsultingHardware & NetworkingSoftware Product
Find them on