CTC Cash App Associate Specialist

Employment Type: 1-Year Contract

Shift: 12:00 PM to 9:00 PM IST (EMEA Support)

In this role, you will execute moderately complex operational activities for various businesses or functions across a designated regional process. In this role, you will handle interactions with multiple business units in various countries, as well as multiple banks, complex cash application processes and procedures.

• Lead various Credit to cash activities, which includes processing Cash application, process intercompany transactions, handle retentions and month close activities.
• Investigation of open items and aged items and ensure timely resolution and escalation of open items.
• Responsible for Cash app KPI Metrics and month end reporting activities.
• Review and standard operating procedures are updated and maintained on a timely basis for any changes to the processes.
• Apply a comprehensive understanding of operational practices, procedures, and internal controls to identify areas of improvement across a business unit or function.
• Develop and maintain established relationship with Stakeholder counterparts.
• Ensure all financial close activities are completed timely and in accordance with timelines, guidelines, and policies.
• Collaborate with cross-functional teams to ensure all month end activities are completed on time.
• Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
• In depth understanding of ERPs such as SAP, JDE NIS.

• Bachelor's degree in a related field or equivalent experience.
• Confirmed analytical, problem solving and decision-making skills.
• Other minimum qualifications may apply.

• Experience with process migration and creation of process maps and standard operating procedures.
• Project management experience.
• Business relationship management or business analyst position experience.
• Knowledge of continuous improvement methodologies.