CTA Payment (Greenphire)

Job Description – Clinical Research Payments Specialist

Location: Delhi NCR

Work Mode: On-site / Local candidates only

Experience: 3+ years

Qualification: Graduate with minimum 5 years of post-qualification experience

Shift: US Shift / Flexible to work as per US business hours

About the Role

We are looking for a proactive and detail-oriented Clinical Research Payments Specialist with hands-on experience in Greenphire and US-based Clinical Research Organization (CRO) payment processing.

The ideal candidate will be responsible for processing clinical trial payments, working with Clinical Trial Agreements (CTAs), and directly coordinating with US-based client teams.

Key Responsibilities

* Process payments related to Clinical Trial Agreements (CTAs).

* Manage and process clinical research payments using the Greenphire application.

* Coordinate directly with US-based CRO and client teams.

* Handle client communication through video calls and written communication.

* Ensure payment processing is accurate and completed within timelines.

* Review payment-related information and resolve discrepancies when required.

* Collaborate with internal and external stakeholders to ensure smooth payment operations.

* Work according to US business hours and support client requirements.

Mandatory Requirements

* Minimum 3+ years of experience working with US-based CROs.

* Hands-on experience with Greenphire.

* Practical experience in Clinical Trial Agreement (CTA) payment processing.

* Experience interacting directly with US-based clients/teams.

* Willingness to work in US shifts.

* Candidates must be based in Delhi NCR.

* Graduate degree with minimum 5 years of post-qualification experience.

Key Skills

* Excellent oral and written communication skills.

* Strong interpersonal and stakeholder management skills.

* Good attention to detail and payment processing accuracy.

* Positive, proactive, and team-oriented approach.

* Ability to work independently and manage multiple priorities.

* Strong coordination and problem-solving skills.

Ideal Candidate

• A go-getter who has strong Greenphire + Clinical Research Payments + US CRO experience and is comfortable communicating directly with US clients.