CSA Professional
specsmakers opticians pvt.ltd · Chennai · onsite · Posted 20d ago
Undisclosed0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Title - Customer Sales Associate
No of Opening : 1
Reporting to - Store Manager
Skip Level - Manager
Work location - Redhills
ABOUT THE ROLE:
A CSA at Specsmakers acts as an important link between strategy and execution. He/she drives the all assigned metrics of Store Sales, Conversions, Customer satisfaction etc.
RESPONSIBILITIES:
Assisting the customers in selecting eyeglasses and sunglasses
Working along with the team members and the store manager in following the store SOPs
Ensuring customer queries are handled and escalated and solved at the store level.
Performing follow-up calls with customers on feedback and ensuring a higher NPS for the store.
Team up with co-workers to ensure proper customer service.
Follow-up on customer enquiries every day and make sure marketing SMS blasts are sent as per management direction.
The candidate must be Graduate with pleasant personality and good communication skills, Must be fluent in English.
Ensure high levels of customer satisfaction through excellent sales service.
Greeting customers and find out the needs.
Job Benefits Perks Sales incentives
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Servicecustomer satisfactionstore salesCustomer QueriesNPSCustomer SalesCommunication SkillsSalesSales Servicemarketing
About Specsmakers Opticians
specsmakers opticians pvt.ltd
Retail
850
employees
2007
19 years old
Chennai, Tamil Nadu
IN
₹4.1L PA avg
Avg at Specsmakers Opticians
About
Specsmakers is Indias fastest growing optical retail chain. We are currently present in Chennai, Madurai, Coimbatore, Bangalore and Hyderabad.
Industries
RetailHealthcare
Employee ratings
10 reviews
3.7/ 5
Culture
2.9
Career growth
2.9
Work-life
3.3
Employees rate it well for
Compensation & Benefits37Overall Company37
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