CSA - International Voice Process | Growth & Incentives

WARM GREETINGS FROM JobShop!!

We are hiring for an International Voice Process for leading global companies. Excellent opportunity for experienced candidates looking to build a career in customer support.

Call Nizam - [phone removed]

Job Role:

Customer Support Executive International Voice Process

Location:

Bangalore

Salary:

3.5 LPA 5 LPA + Incentives

Shift:

US / UK / Rotational Shifts

Key Responsibilities:

• Handle inbound and outbound customer interactions professionally
• Understand customer concerns through active listening and provide appropriate solutions
• Build positive customer relationships while ensuring high customer satisfaction
• Resolve customer queries related to accounts, services, billing, or process-related concerns
• Maintain accurate documentation of customer interactions in CRM/tools
• Manage customer expectations and resolve conflicts effectively
• Coordinate with internal teams for quick issue resolution
• Deliver excellent customer service while meeting quality and productivity targets

Skills Required:

• Fluent verbal and written English communication
• Strong customer handling skills
• Problem-solving and conflict resolution abilities
• Good interpersonal and listening skills
• Ability to work in a fast-paced environment

Perks & Benefits:

• Attractive salary package with incentives
• Growth opportunities in the international BPO sector
• Rotational week offs
• Dynamic and professional work environment

Interested candidates can apply now or share resumes through WhatsApp.

Call Nizam - [phone removed]

[phone removed] / [phone removed]

Or visit our website: jobshop.ai

OR Walk in Directly to JobShop:

JobShop
485, 4th Floor, BMR Complex,
Hennur Main Road, Bangalore 560043

Google Maps: https://maps.app.goo.gl/jLYAzRRedciXCfJQ6