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    Job · 13482480

    Job Shop logo

    CSA - International Voice Process | Growth & Incentives Call Me now

    Job Shop · Bengaluru · onsite · Posted 59d ago

    ₹2.5L - ₹6.0L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    WARM GREETINGS FROM JobShop!!

    We are hiring for an International Voice Process for leading global companies. Excellent opportunity for experienced candidates looking to build a career in customer support.

    Call Fouzia - [phone removed]

    Job Role:

    Customer Support Executive International Voice Process

    Location:

    Bangalore Call Fouzia [phone removed]

    Salary:

    3.5 LPA 5 LPA + Incentives

    Shift:

    US / UK / Rotational Shifts

    Key Responsibilities:

    • Handle inbound and outbound customer interactions professionally
    • Understand customer concerns through active listening and provide appropriate solutions
    • Build positive customer relationships while ensuring high customer satisfaction
    • Resolve customer queries related to accounts, services, billing, or process-related concerns
    • Maintain accurate documentation of customer interactions in CRM/tools
    • Manage customer expectations and resolve conflicts effectively
    • Coordinate with internal teams for quick issue resolution
    • Deliver excellent customer service while meeting quality and productivity targets

    Skills Required:

    • Fluent verbal and written English communication
    • Strong customer handling skills
    • Problem-solving and conflict resolution abilities
    • Good interpersonal and listening skills
    • Ability to work in a fast-paced environment

    Perks & Benefits:

    • Attractive salary package with incentives
    • Growth opportunities in the international BPO sector
    • Rotational week offs
    • Dynamic and professional work environment

    Interested candidates can apply now or share resumes through WhatsApp.

    Call Fozuia - [phone removed]

    If you're unable to connect with Fozuia , don't worry! Our team of 50+ dedicated recruiters is available to assist you with the application process and help you find the right opportunity. JobSHop [phone removed]

    Or visit our website: jobshop.ai

    OR Walk in Directly to JobShop:

    JobShop
    485, 4th Floor, BMR Complex,
    Hennur Main Road, Bangalore 560043

    Google Maps: https://maps.app.goo.gl/jLYAzRRedciXCfJQ6

    Sourced from naukri

    Skills

    Customer ServiceInternational CallingCustomer RetentionCustomer SupportcseCustomer CareSolving QueriesCustomer HandlingCustomer ManagementInternational Call CenterInternational ProcessInternational Voice ProcessCustomer RelationshipInternational BPO

    About Job Shop

    Job Shop logo

    Job Shop

    51-200

    employees

    1998

    28 years old

    Bangalore / Bengaluru, Karnataka

    India

    ₹3.3L PA avg

    Avg at Job Shop

    ₹2.5L – ₹6L PA

    This role

    About

    Jobshop

    Contact number: 7975182408

    Employee ratings

    10 reviews

    4.1/ 5

    Culture

    3.3

    Career growth

    2.9

    Work-life

    3.2

    Employees rate it well for

    Skill Development43Company Culture42

    Find them on

    WebsiteAmbitionBox reviews

    CSA - International Voice Process | Growth & Incentives Call Me now · waiting for your command