Crm Technical Consultant

Role & responsibilities

Design, develop, and improve the digital products and technology services we provide to our clients and employees.

• MS Dynamics 365 platform - Plugins, Workflows, Business Process flows, Business Rules, Actions, and Custom Workflow assemblies.
• Apply a broad range of software engineering practices, from analyzing user needs and developing new features to automated testing and deployment
• Ensure the quality, security, reliability, and compliance of our solutions by applying our digital principles and implementing both functional and non-functional requirements
• Build observability into our solutions, monitor production health, help to resolve incidents, and remediate the root cause of risks and issues
• Understand, represent, and advocate for client needs
• Share knowledge and expertise with colleagues, help with hiring, and contribute regularly to our engineering culture and internal communities.
• Must have at-least 8 years of experience in Dynamics CRM (Sales, Marketing, Services, Case Management)
• Dynamics 365 hands-on knowledge, building complex Customizations and integrations
• Experience with Power Apps (Model Driven, Canvas App, Power Automate, Power Portal)
• Experience with Azure and D365 Integrations (Logic Apps, Azure Functions etc.)
• Must have experience with plugins, workflows, .Net, JavaScript, Portals, Ribbon Customization, and complex integrations using APIs
• Experience with .Net Programming
• Good to have experience with SSIS, Azure Data Factory, Power BI
• Knowledge building Customer Journey Insights.

Preferred candidate profile