CRM & Systems Administrator - GetMyCourse | Permanent AU Dayshift | Remote/WFH India

GetMyCourse | Permanent AU Dayshift | Remote/WFH India

CRM & Systems Administrator

• Start ASAP
• Shift would be 5.30am IST to 2.30pm IST
• 50K INR monthly (Negotiable)

GetMyCourse (GMC) is an Australian-based education and business services company powered by a high-performing remote team in the Philippines. We believe great work can happen anywhere. We build sustainable Work-From-Home careers for parents and high-potential A-Players, with a culture focused on accountability, growth, flexibility and long-term success.

WHY JOIN GETMYCOURSE

• Permanent Work-From-Home - Remote ONLY organization
• Australian Dayshift
• Work That Works for Parents
• Career Growth & Learning
• High-Accountability Culture
• Growing Australian Business

We're looking for a CRM & Systems Administrator to manage our CRM, maintain data accuracy and support system integrations and automation. This is a hands-on role for someone who enjoys investigating problems, improving processes and making systems work better. You'll work with leadership, sales and operations to keep our CRM accurate, organised and reliable.

KEY RESPONSIBILITIES

• Administer and maintain Zoho CRM and connected systems.
• Create and manage fields, views, filters, workflows and user permissions.
• Handle imports, bulk updates, data cleansing and de-duplication.
• Maintain CRM data accuracy and resolve data discrepancies.
• Use Google Sheets / Excel for data analysis, reconciliation and reporting.
• Troubleshoot forms, integrations, APIs, webhooks and automated workflows.
• Trace data flows and review basic JSON/API payloads to identify issues.
• Build or maintain automations using n8n, Zapier, Make or Power Automate.
• Support users with CRM/system issues and investigate root causes before escalating.
• Document processes, system changes and solutions.
• Identify opportunities to improve and automate manual processes.

JOB REQUIREMENTS

Must-Have

• 1–3 years CRM administration experience; Zoho CRM preferred.
• Experience with fields, views, filters, imports, bulk updates and data cleansing.
• Strong Google Sheets / Excel skills, including VLOOKUP/XLOOKUP, Pivot Tables, filtering and de-duplication.
• Working knowledge of APIs, webhooks and JSON.
• Exposure to at least one automation tool: n8n, Zapier, Make or Power Automate.
• Strong analytical, troubleshooting and attention-to-detail skills.
• Clear written English for Slack, documentation and ticket updates.
• Investigative mindset — checks the record and source system before responding or making changes.
• BCA / BSc IT / MCA or equivalent.
• Comfortable working independently in a remote environment and Australian business hours.

Nice-to-Have

• Zoho Forms, Flow, Analytics, Books or basic Deluge.
• n8n experience.
• Basic SQL: SELECT, WHERE, JOIN, GROUP BY; BigQuery a plus.
• Sales/contact-centre systems experience.
• Knowledge of Australian Do Not Call Register / Spam Act requirements.
• GoHighLevel, Klaviyo, Slack Workflows or ClickUp experience.

WHO WE'RE LOOKING FOR

Someone who doesn't just fix what's broken, but asks:

Why did this happen, and how do we prevent it from happening again

You're curious, accountable, detail-oriented and proactive, with a genuine interest in systems, automation and continuous improvement.

Please send your CV and sample portfolio/projects to [HIDDEN TEXT]