{"@context":"https://schema.org","@type":"JobPosting","title":"CRM Salesforce Lead","description":"

Role & responsibilities:

Lead Salesforce CRM initiatives aligned with business objectives.
Define the Salesforce roadmap and prioritize enhancements.
Gather and analyze business requirements.
Translate business needs into scalable Salesforce solutions.
Design solutions across Sales Cloud, Service Cloud, Experience Cloud, and Marketing integrations.
Work with integration teams to connect Salesforce with ERP systems, Marketing Automation platforms, Customer Support applications.

Preferred candidate profile:

Should have expertise in sales cloud and service cloud.
Should have expertise in building reports and dashboards.
Should have technical expertise with salesforce administration.
Should have business understanding CRM strategy, lead management, opportunity management.
Should have experience with working with integration platforms like Mulesoft.

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