CRM Professional
Credvest India Pvt Ltd · Hyderabad · onsite · Posted 55d ago
Undisclosed2–6 yrsfulltimeSourced from
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About this role
Customer Relationship Manager (CRM)
We are looking for a Customer Relationship Manager to build and maintain strong relationships with customers and ensure a smooth post-sales experience. The role involves managing customer communication, resolving complaints efficiently, and working closely with sales and accounts teams to deliver high customer satisfaction.
Key Responsibilities:
- Handle customer communication after sales and maintain long-term relationships
- Resolve customer issues and complaints in a timely manner
- Conduct customer satisfaction and quality assurance surveys
- Coordinate with internal teams to ensure effective service delivery
- Maintain accurate customer records and reports
Requirements:
- Graduate / Post Graduate / MBA in any stream
- 2-6 years of experience
- Good communication and interpersonal skills
- Moderate to advanced Excel knowledge
- Strong numerical and analytical ability
- Comfortable using Office365 / Google Workspace
- Bilingual or multilingual skills are an added advantage
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
interpersonal skillscustomer satisfactionAdvanced Excelservice deliveryManager Quality AssuranceManager CRMmanagementCustomer RelationshipSalesanalytical
About Credvest India Pvt Ltd
Credvest India Pvt Ltd
Real Estate
39
employees
2018
8 years old
Bangalore / Bengaluru, Karnataka
India
₹8L PA avg
Avg at Credvest India Pvt Ltd
About
Credvest is a financial technology company focused on investment and wealth management solutions. It provides digital platforms that simplify investing, portfolio tracking, and financial planning for individuals and businesses. The firm leverages technology to enhance transparency, accessibility, and efficiency in financial services, aiming to empower users with smarter investment decisions.
Industries
Real Estate
Employee ratings
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