CRM Implementation & Business Automation Specialist
Advent education Private Limited · Kolkata · onsite · Posted 24d ago
About a minute. You'll make an account on the way through.
About this role
Company: Advent Actor Studio Pvt. Ltd.
Location: Newtown, Kolkata – On-site
Experience: Minimum 3 Years
Starting Salary: 50,000/month
About Advent Actor StudioAdvent Actor Studio is a Creative & Technology Solutions Agency providing Digital Marketing, Website & App Development, CRM Implementation, Business Automation, WhatsApp Automation, Branding and Creative Solutions to clients across industries.
RoleWe are looking for an experienced CRM Implementation & Business Automation Specialist who can understand client business processes and independently design, implement and manage CRM and automation solutions.
Key Responsibilities- Implement and configure Bitrix24, Salesforce and other CRM platforms
- Design sales pipelines, workflows and business automation
- Automate lead allocation, follow-ups, reminders and customer communication
- Integrate CRM with WhatsApp, websites, email, telephony and digital marketing leads
- Work with APIs, webhooks and third-party integrations
- Create dashboards, reports and management analytics
- Handle data migration and CRM setup
- Conduct client training and provide technical support
- Manage CRM implementation projects from requirement gathering to deployment
Minimum 3 years of hands-on CRM implementation experience is mandatory.
Strong experience with Bitrix24 and/or Salesforce is preferred. Experience with Zoho, HubSpot, Odoo, Make, Zapier, n8n, APIs and WhatsApp Business API will be an added advantage.
The candidate should have strong client communication, problem-solving, business process mapping and technical implementation skills.
Starting Salary: 50,000 per month
Higher compensation can be considered for candidates with advanced Bitrix24/Salesforce implementation and integration expertise.
This is a full-time, on-site position at Newtown, Kolkata.
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