CRM (Female) Fresher
Impact Hr N Km Solutions · Nashik · onsite · Posted 38d ago
About a minute. You'll make an account on the way through.
About this role
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Key Responsibilities
Manage customer interactions through calls, emails, WhatsApp, and other communication channels.
Maintain and update customer records in the CRM system.
Conduct regular follow-ups with prospective and existing customers.
Handle customer queries, complaints, and service requests efficiently.
Coordinate with sales, marketing, and operations teams for customer support and issue resolution.
Monitor customer feedback and identify opportunities to improve customer satisfaction.
Generate customer engagement and retention initiatives.
Prepare daily, weekly, and monthly CRM reports.
Ensure accurate documentation of customer communications and transactions.
Support lead management and conversion activities.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri