Crm Executive

Primary Goal: Manage the buyers journey from booking to final possession, ensuring timely payment collections and smooth documentation.Key Responsibilities

• Documentation: Prepare and execute Allotment Letters, Builder-Buyer Agreements (BBAs), and Sale Deeds.
• Financial Tracking: Issue Milestone-Based Demand Letters, follow up on overdue payments, and manage collection targets.
• Loan Coordination: Assist buyers with bank loan disbursements and provide necessary project NOCs.
• Customer Support: Act as the main point of contact for client queries, construction updates, and grievance resolution.
• Possession & Handover: Coordinate final site walkthroughs (snagging), issue Possession Letters, and facilitate property registration.
• Data Management: Keep the CRM system (Salesforce, Sell.do, Zoho, etc.) updated with clean customer and payment records

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