Crm Executive

Roles and Responsibilities

• Manage CRM software to track customer interactions, sales, and marketing activities.
• Develop and maintain strong relationships with customers through regular communication and follow-ups.
• Utilize Excel skills to analyze data, create reports, and present findings to stakeholders.
• Collaborate with cross-functional teams to identify opportunities for growth and improvement.
• Ensure timely completion of tasks and projects while maintaining high levels of accuracy.

Desired Candidate Profile

• 2-7 years of experience in Customer Relationship Management (CRM) or related field.
• B.Tech degree in Computers or equivalent qualification required; MBA/PGDM preferred.
• Proficiency in MS Office applications, particularly Excel; knowledge of CRM software an added advantage.